What if I have an emergency and need to reschedule or cancel?

Modified on Thu, 30 May at 10:36 AM

IHRP will need to be notified in writing for any exceptional circumstances no later than seven (7) calendar days before the scheduled Assessment date. Such requests should be communicated via hello@ihrp.sg, stating candidate name (as per application), date of assessment and reason(s) for the exceptions.

Exceptional circumstances include:

Hospitalisation or medical certificates issued by registered hospitals or clinics under the Law of the Republic of Singapore (candidate or immediate family members (spouse, child or parent))
Bereavement due to the loss of a close family member
Police Reports for disabling accidents
Courts appearance
Unexpected National Service mobilisation
Unexpected overseas business travel
COVID-19 related reasons only applicable for on-site assessment (e.g. Quarantine Order, Stay-Home Notice, contact with suspected COVID-19 case.

Supporting documents must be provided as evidence for IHRP to review your circumstances.

IHRP may, at its discretion, approve a request to reschedule or cancel an Assessment for a candidate on a case-by-case basis. Relevant rescheduling or cancellation fees may apply.

* A candidate’s inability to take the IHRP Assessment due to work commitments or insufficient or inappropriate preparation will not be considered under exceptions.