What do I need to do to cancel my assessment?

To cancel an assessment, you will need to login to your application and submit the cancellation. 

If a candidate cancels no later than five (5) calendar days before the scheduled assessment date or start date of remote assessment window will receive a full refund less $87.20 administrative fee (inclusive of GST). Any bank charges resulting from the refund will be borne by the candidate. 

A candidate who does not reschedule or cancel the scheduled assessment will be considered as “no show” and will forfeit the full Assessment Fee. 

A candidate who has completed the Experience Assessment component is considered to have started the assessment process. No refunds will be issued after this point, as administrative and evaluation work has commenced. Refund requests must be made prior to completing the Experience Assessment. 

If the candidate used SkillsFuture Credit to pay for the assessment, an administrative fee of $87.20 will be charged to the candidate to cover logistics and administrative costs incurred in processing the application.